FAQs

What are your graphic Terms of Use?

You can find our Terms of Use here! Please contact us with any questions you have, or if you need further information on an Extended License.

Is Pink Pueblo instant download?

Yes! Your files will be available for download immediately after checkout and payment are completed. You'll also receive a download link via email.

How do I customize a stamp?

Please enter the text to be included on the stamp in the Message to Seller section exactly as you want the text to appear on the completed stamp. Please also enter any other details particular to your stamp such hairstyle or accessories. You'll receive an emailed digital proof of your stamp within 24 hours of purchase. Inkpads are not automatically included with your stamp purchase; if you want to include a inkpad please select your color and ink type in the stamp listing.

PLEASE NOTE STAMPS WILL NOT BE MAILED UNTIL YOUR PROOF IS APPROVED. PROOFS ARE EMAILED WITHIN 24-38 HOURS OF YOUR ORDER. YOU MUST REPLY TO THE PROOF EMAIL IN ORDER FOR YOUR STAMP TO SHIP ON TIME.

Please note that I cannot accept cancellations after proofs have been approved and I cannot issue refunds for delays on the part of the shipping carrier. Please note that factors outside of our control (holiday congestion, weather events, COVID, etc) may impact shipping times. I apologize for the inconvenience. 

I did not get a download link / My downloaded file will not work / My downloaded file will not unzip / I need another file type

Contact us and we will help you as soon as possible!

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